It’s that time of the year when we spend a few minutes to reflect on the year that is going away leaving behind good and bad memories. Each and every year, new things happen to our lives, some as a result of our hard efforts and others unexpectedly. Focusing on the things we can control, […]
Give voice to your clients
Customers nowadays are more demanding than ever before. They have a variety of choices to decide from and are always looking to get the highest value out of what they pay, either this is a product or service. They have an opinion which they want to express, they complain about things they don’t like, and […]
In-store Customer Experience: How efficient are your sales people?
In this post I will share with you my customer experience with MAC Cosmetics during my recent trip to Milan, Italy. It’s been some days I was thinking of buying a new MAC lipstick. Interestingly enough, this wish was triggered by those great coloured lips posted every day in MAC Cosmetics’ Instagram account, plus my […]
Never miss a chance to pass the message to your audience
In today’s post I thought of writing down my thoughts and advice through a real life example. I want to share with you my experience and observations regarding a Corporate Social Responsibility (CSR) campaign currently running by METRO supermarkets in Cyprus. Bear with me for more details about the actual campaign. This evening I went […]
How to be a good manager: Nail it or fail it!
Being a good manager is rather a difficult job as it has to do with sharing your knowledge, not being competitive and accepting the fact that others might know something valuable that you don’t. Not easy for everyone to achieve these! In reality, obtaining the title of ‘Manager’ does not always request having good management […]
Align your marketing strategy with business goals
Marketing is all about campaigns, social media, websites, adverts, videos and creative content! But for marketing to work, the above alone are not enough. Marketing activities and strategy should align with business goals. Even though the accelerated growth of technologies, continuously changes the way marketing is done, its purpose never changes. The aim of marketing […]
4 Effective ways to promote your business | For startups and SMEs
Are you a startup company or an SME (small-to-medium enterprise) wishing to promote your products or services and grow your customer base? Here are some basic marketing activities to consider: 1) Create a website. Inform your audience about your company’s offering. Provide details of your products and services, explain their uniqueness and how these are […]
How to write a good CV
There are some key things to consider when writing your CV so that you make it stand-out, easy to read and understand. To begin with, include an appropriate email address. Check your CV over and over again to avoid any spelling mistakes; pay attention to detail. Include a profile of 2-3 sentences at the beginning […]
A happy customer is a loyal customer
SEO, Google adwords, social media, programmatic advertising, virtual reality, machine learning … so many marketing words buzzing around today it makes you wonder where to start from and what you should actually invest on to attract new clients. IT DEPENDS; the two favorite words of my Marketing Professor back at Uni. Many businesses around the […]
Employee satisfaction – why is it so important?
Employees are an organisation’s most valuable asset! Employees are the ones who keep the company running and are worth to be treated, equally well, as the most important clients. Keeping them satisfied and treating them well is a win-win situation. Satisfied employees are more likely to: Speak well about their company Contribute positively in people’s […]